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FAQ - General

  1. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Frequently Answered Questions

    These FAQs are being provided in order to clear any confusion as far as possible. For any additional clarification, you may send an email to nta@govmu.org and the FAQs will be revised accordingly, as appropriate, for public information.


    Members of the Public should rely on the Government Information Services (GIS) and other Communiqués as released by the NLTA in the Press, MBC or audio channels which are official and reliable source of information.
    No, they are exceptional measures in view of the present COVID-19 sanitary situation. These measures may be revised depending on the evolution of the situation.
    No.
    You should contact the NLTA as soon as possible through your employer. The employer has the contact details of the NLTA Inspectors in order to initiate necessary actions.
    The NLTA is the only regulatory body providing time tables to bus operators. Inspectors of the NLTA will be deployed to monitor and ensure that bus operations are provided as per the approved schedules.
    Hearings have been resumed since 29 June 2021. You will receive your convocation letter in due course.
    If you renewed your MVL online previously, you will be able to do so this time again provided you have a valid insurance.
    Purchase of personalized registration mark comprising a combination of letters from FN to ZZ followed by four numeric figures from 1 to 1000 is available on the online platform of the NLTA only.
    Payment can be effected with credit card only.
    No. Only reservation of the personalized registration mark can be effected against payment of Rs 2000. The reservation period is valid for one year only and shall not be transferable.
    Upon purchase of the personalized registration mark, you are required to call at the NLTA, Cassis for collection of the horse power after five working days. You should bring along the horse power, receipt of payment and National Identity Card.
    You should apply for a specific registration mark starting with letters ‘A’ or ‘FL’ followed by numeric figures from 1 to 3000 on a prescribe form available on the website of the NLTA or at the reception desk of the NLTA, Cassis.
    The decision will be uploaded on the website of the NLTA at nlta.govmu.org. You should verify the unique reference number provided at the time of application on the NLTA website whether it has been uploaded. If yes and it has been approved, you shall call at the office of the NLTA, Cassis for implementation of the license.
    Those applicants, whose reference numbers have not been approved as posted on the NLTA website, may call at the office of the NLTA, Cassis for clarification so as to re-apply, as may be the case.
    Licensees of PSVL Contract bus (Tourist) who have made a variation of their licenses to the category of employees up to 30 June 2022, will upon request as from 07 June 2022, be granted a further extension up to 31 December 2022.
    You should call at the Head Office of the NLTA at Cassis during working hours and produce your National Identity Cards, present licenses and a letter to request for such extensions.
    Yes. The validity period of PSVL for contract bus operators involved in the conveyance of tourists has been extended up to 31 December 2022 with effect from 07 June 2022.
    Yes. The delay for the implementation of PSVL for contract bus operators has been extended with effect from 07 June 2022 up to 31 December 2022.
    Yes. As from 07 June 2022, the delay to implement a PSVL in respect of taxis has been extended up to 31 December 2022.
    As from 07 June 2022, the delay for implementation of contract car license has been extended to 31 December 2022. The delay for replacement of contract cars has also been extended to 31 December 2022.
    Yes. The Student Identity Card (Blue Color) for Secondary schools expiring on August 2022 shall be valid up to April 2023.
    As from July 2022, students should contact their respective schools for renewal of their Student Identity cards (Blue Color) for the School Calendar 2023.
    A holder of a Petrol Service Station License who does not intend to renew his/her license, shall, not later than 14 days before the expiry of the license, give notice, by registered post or by email on nta@govmu.org to the NLTA of his/her intention not to have his/her license renewed.
    Any holder of a private Petrol Service Station License, who has failed to renew his/her license after the expiry date, a surcharge of 50% calculated on that fee will be applicable, subject to date of expiry.
    Yes, holders of Petrol Service Station Licenses are informed that the renewal of Petrol Service Station Licenses shall be effected upon production of a valid Fire Certificate from the Mauritius Fire and Rescue Services.